Size Chart
We have two sizing categories:
House of Haute Couture: Our standard sizing chart. Most products will fall within this chart.
Young Contemporary: These pieces are cut slightly smaller than our average cut. Each product in this category will be clearly labeled as such on the product page.
How to Measure: To determine your size, follow these instructions:
BUST/CHEST: Measure around the chest at the fullest point of the bust.
WAIST: Measure around the waist at the height you wear your pants or skirt.
HIP/SEAT: Measure around the fullest point of your seat while standing.
*These are estimates only and used to help you decide which size best suits you. If you’re in doubt, please contact us for further assistance.
Chateau Half Circle Frames in Black & Tortoise
| Color: |
Tortoise, Black |
|---|---|
| SKU: |
1963-1965 |
| Weight: |
0.25 lb |
About Our Shipping
What company does House of Haute use to ship packages?
We use USPS Priority mail for domestic mail and UPS, DHL, and FEDEX internationally.
How long does shipping within the US take?
We offer 2-3 day shipping on most orders. In few instances, delivery may take up to 5 business days.
How long does it take to ship internationally?
It usually takes 6-10 business days to arrive in your country however, in some instances, delivery may be delayed depending on your country’s customs.
Do you refund shipping fees?
Shipping fees are non-refundable.
How do I know my package has shipped and is on its way?
Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is leaving the warehouse, you will receive another automatic email with shipping information. If you do not receive a confirmation email, please check your spam/junk bin. If you're still unable to locate the email, please send us an email with your full name, email address, and date you placed the order. In some instances, an accidental mistyped email can occur so we'll have to run a search.
Returns
How long does it take to process returns?
Returns are processed within 2-5 business days after your item(s) are received into our warehouse. Please keep your return tracking number for your records. We are not responsible for returns until they reach our warehouse.
Does House of Haute accept exchanges?
In many cases we do allow exchanges so long as the exchange complies with and meets the requirements of our Return & Exchange Policy. All returns and exchanges must be issued a RMA#.
Does House of Haute issue refunds?
We do issue refunds in many cases so long as the return complies with and meets the requirements of our Return & Exchange Policy. All returns and exchanges must be issued a RMA#.
I got my order, but an item is missing/defective/not what I ordered. What do I do?
Once you receive your order, thoroughly check your delivered items immediately. If you believe an item is missing/defective/not a part of your order, you must contact our customer support department within two days of receipt and let us know.